Privacy Policy

1. Who we are

The data controller is Optimus Coder - F.Z.E, licence no. 42187, Office C1-1F-SF3171, Ajman Free Zone C1 Building, Ajman Free Zone, Ajman, United Arab Emirates. Contact: admin@optimuscode.online.

2. What we collect

• Email address — entered at checkout, used to send your pass key and receipt, and to handle support and refund requests.
• Payment and transaction data — amount, currency, date, a transaction reference, card scheme and the last four digits of the card, as returned to us by our payment processor. Full card numbers, expiry dates and security codes are entered directly into the payment processor's secure form and are never transmitted to or stored on our systems.
• Pass and usage data — your pass key (stored hashed), balance, currency, and a log of generations (timestamp, amount deducted, success or failure). This is needed to operate the prepaid balance and the lifetime-screen tiers.
• Uploaded screenshots — the images you upload for conversion.
• Generated output — the zip file produced for you.
• Technical data — IP address and request metadata processed transiently by our hosting and storage providers for security, rate limiting and abuse prevention. We do not build profiles from this data.

We do not ask for your name, address, or any other personal details, and we do not create user accounts.

3. Cookies, analytics and tracking

This website does not set cookies, does not use analytics, and does not include advertising pixels or third-party trackers. The only data stored in your browser is what your browser caches to display the site.

4. How we use your data

• To deliver the service: process your screenshot, generate code and let you download it.
• To take payment, maintain your prepaid balance and send your pass key and receipt.
• To respond to support, refund and legal requests.
• To prevent fraud, abuse and prohibited uses, and to comply with legal obligations including sanctions law.

We do not sell personal data and we do not use it for marketing.

5. AI processing and model training

Screenshots are sent to our AI processing provider solely to generate your code. We do not use your screenshots or generated output to train or fine-tune AI models, and our provider processes them under terms that prohibit training on customer data.

6. How long we keep data

• Uploaded screenshots — deleted automatically once processing of your request completes or fails.
• Generated zip files — available for download for 60 minutes after generation, then permanently deleted.
• Email address and transaction records — kept for as long as the pass has a balance and thereafter for the period required by UAE tax, accounting and anti-fraud law (typically five years), after which they are deleted.
• Pass balance and generation log — kept while the pass exists, so that lifetime-screen pricing tiers and refunds can be calculated.
• Support emails — kept for up to two years after the matter is closed.

7. Who we share data with

We use the following service providers, each of which processes data only on our instructions and for the purpose stated:

• Anthropic — AI processing of uploaded screenshots to generate code.
• Vercel — Website hosting and delivery.
• Cloudflare — Temporary file storage for uploads and generated zips.
• Resend — Transactional email (pass key and receipt delivery).
• VaultsPay — Card payment processing.

Card details are transmitted encrypted and processed by VaultsPay in a PCI DSS compliant environment. We may also disclose data where required by law, court order or a competent authority, or to protect our rights or the safety of others.

8. International transfers

United Arab Emirates is our country of domicile. Some of the providers listed above process data outside the UAE (for example in the European Union or the United States). Where this happens we rely on the provider's contractual data protection commitments and security certifications to protect your data.

9. Security

All traffic to and from the site is encrypted with TLS. Pass keys are stored hashed. Files are stored in access-controlled storage with time-limited links. Access to production systems is restricted to authorised personnel. No system is perfectly secure, so please keep your pass key private and contact us immediately if you believe it has been exposed.

10. Your rights

Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal data, to object to or restrict processing, and to complain to a supervisory authority. Because we hold very little data, most requests can be handled quickly: email admin@optimuscode.online from the address used at checkout. We reply within 2 business days. Note that we must retain transaction records for the period required by law even after a deletion request.

11. Children

The service is not directed at anyone under 18. Users under 18 may not use the service or make payments. If you believe a minor has provided us with data, contact us and we will delete it.

12. Changes to this policy

We may update this policy from time to time. Changes are posted on this page with a revised "Last updated" date. Material changes will be highlighted on the website. See also our Terms & Conditions.